Shipping
We ship the kBox product line directly from Sweden to customers worldwide.
We ship via DHL, FedEx or UPS, usually within one working day from receipt of payment. The normal time from shipping to receipt ranges from 48 hours up to one week worldwide.
Packaging size
A kBox system is shipped in a robust custom produced cardboard box. For the kBox4 Pro, the size is 100 x 68 x 30 cm, and for the kBox4 Lite the size is 80 x 58 x 26 cm. The total weight including packaging material is typically 30–45 kg, depending on the model and the number of accessories.
Shipping cost
The standard cost for shipping and handling of one kBox system with accessories ranges from EUR 60 for most locations in continental Europe to EUR 250 (USD 290) for North America and Australia. The correct shipping cost to your address is automatically calculated in the checkout of our webshop.
As an alternative, customers are welcome to arrange to pick up at our final assembly facility in Stockholm, Sweden.
Taxes
Customers outside of the European Union and the United States may be subject to customs duty. The tariff varies from country to country based on the TARIC code 9506911000, and can be obtained from local authorities. Sales tax may be charged by local authorities for some destinations.
Within the European Union, we are obliged to add value-added tax (VAT) to any orders, except to companies outside of Sweden with a valid EU VAT number. Such a number can be added in the checkout of the webshop.
