Support Registration Form

As our valued customer or user you can contact us here with any equipment related support inquiries.

For help with problems concerning our software or apps, please contact [email protected] instead of filling out this form.

This form is intended to optimise how fast your query is taken care of. Simultaneously, your input will also be considered when it comes to the further development of new products and services that we can offer you in the future, making your participation in this form an invaluable part of enhancing everyone’s flywheel training experience on a global scale.

If you have any further questions or concerns, please make sure to mention them in the text field below and we’ll get back to you as soon as possible.

Thanks for taking the time to fill in this form!

 

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How did you purchase your equipment?

Does this issue concern any particular device?

If yes, what is the serial number of this device?

Which part of the device (if any) is the problem regarding?

Please describe the issue in detail and attach clear images, if possible. If you suspect any particular reason for the issue (e.g. transportation damages), please highlight this as well.

File size cannot exceed 5 mb. If there is no way to decrease the size of your file, please send it as a link via WeTransfer, Dropbox, Google Drive & etc.





Exxentric AB
Karlsbodavägen 39
168 67 Bromma
Sweden
Tel (Sweden): +46-8-121 485 70
Tel (USA): +1-503-889-0198

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Active

kBox4 Active

Kickstart your Flywheel Training with our entry-level model. The perfect device for strength training, rehabilitation, injury prevention, and training in general. Available with our free Flywheel Training app to design all your kBox workouts.

  • Ideal for...
  • • Home Gyms
  • • Personal Trainers
  • • Group Classes
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Lite

kBox4 Lite

Broader range of resistance provided by the lightest kBox model, practical to pack and bring with you on the move. Its built-in kMeter feedback system allows you to monitor your progress in real-time.

  • Ideal for...
  • • Travelling Athletes
  • • Fitness Studios
  • • Physiotherapy Rooms
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Pro

kBox4 Pro

The premium and best-selling kBox model with the largest performance area. Made for intense workouts and serious strength building exercises. Its built-in kMeter feedback system allows you to monitor your progress in real-time.

  • Ideal for...
  • • Professional Teams
  • • Performance Centers
  • • Physiotherapy Clinics
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kPulley2

The kPulley unlocks a variety of horizontal movements, creating limitless training possibilities especially when combined with the kBox. Its built-in kMeter feedback system allows you to monitor your progress in real-time.

  • Ideal for...
  • • Professional Teams
  • • Performance Centers
  • • Physiotherapy Clinics
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LegExx

Our specialized-exercise device, optimized for leg extension training sessions. The LegExx aims to isolate and strengthen the quadriceps muscles. Comes with a built-in kMeter feedback system.

  • Ideal for...
  • • Professional Teams
  • • Health Clubs
  • • Physiotherapy Clinics
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