Technical Support
As our valued customer or user you can contact us here with any equipment related issues.
*For help with problems concerning our software or apps, please fill out the app support form instead.
This form is intended to optimise how fast your query is taken care of. Simultaneously, your input will also be considered when it comes to the further development of new products and services that we can offer you in the future, making your participation in this form an invaluable part of enhancing everyone’s flywheel training experience on a global scale.
If you have any further questions or concerns, please make sure to mention them in the text field below and we’ll get back to you as soon as possible.
Thanks for taking the time to fill in this form!
kBox4 Active
Kickstart your Flywheel Training with our entry-level kBox model. The perfect device for strength training, rehabilitation, injury prevention, and training in general. Available with our free Flywheel Training app to design all your kBox workouts.

- Ideal for...
- • Home Gyms
- • Personal Trainers
- • Group Classes
kBox4 Lite
Broader range of resistance provided by the lightest kBox model, practical to pack and bring with you on the move. Its built-in kMeter feedback system allows you to monitor your progress in real-time.

- Ideal for...
- • Travelling Athletes
- • Fitness Studios
- • Physiotherapy Rooms
kBox4 Pro
The premium and best-selling kBox model with the largest performance area. Made for intense workouts and serious strength building exercises. Its built-in kMeter feedback system allows you to monitor your progress in real-time.

- Ideal for...
- • Professional Teams
- • Performance Centers
- • Physiotherapy Clinics
kPulley2
The kPulley unlocks a variety of horizontal movements, creating limitless training possibilities especially when combined with the kBox. Its built-in kMeter feedback system allows you to monitor your progress in real-time.

- Ideal for...
- • Professional Teams
- • Performance Centers
- • Physiotherapy Clinics
kPulley Go
Kickstart or enhance your Flywheel Training setup with one of our entry-level models. Its compact size and design provides you with freedom in your training, while also maintaining a great capacity for loading & variable resistance.

- Ideal for...
- • Home Gyms
- • Group Classes
- • Physiotherapy Rooms
SingleExx
These uniquely mobile machines allow you to incorporate leg extension & flexion movements into your training like never before with variable & unlimited resistance. Progress can be monitored in real-time and beyond through the Exxentric app.

- Ideal for...
- • Professional Teams
- • Health Clubs
- • Physiotherapy Clinics